Privacy Policy

At Personalised Gift UK, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website www.personalisedgiftuk.com.

We are fully compliant with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

What Information We Collect

When you use our website, we may collect the following information:

  • Personal details (e.g., your name, shipping address, billing address, phone number, and email)

  • Order information (items purchased, personalisation details like text/photos/logos)

  • Payment details (via secure third-party payment gateways – we do not store card information)

  • Device information (browser type, IP address, cookies, and usage data)

  • Marketing preferences (only if you opt-in)

How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate with you regarding your purchase

  • Customise products as per your request

  • Improve our website and customer experience

  • Send promotional emails (only if you subscribe)

  • Prevent fraud and ensure website security

We do not sell or share your data with third parties for their marketing purposes.

Sharing Your Data

We may share your information with:

  • Service providers: e.g., courier partners, payment processors

  • Email marketing tools: only if you opt-in

  • Legal authorities: if required by law

All third parties we work with are GDPR-compliant and only access data necessary for their role.

Cookies

Our website uses cookies to:

  • Improve functionality and performance

  • Remember your preferences (like items in your cart)

  • Analyse site traffic using tools like Google Analytics

You can disable cookies in your browser settings, but this may affect website performance.

How We Protect Your Data

  • Secure SSL encryption on our site

  • Access to your data is restricted to authorised personnel only

  • We only retain your data for as long as necessary to fulfill the purposes stated above

Your Rights Under UK GDPR

You have the right to:

  • Access your personal data

  • Correct inaccuracies in your data

  • Request deletion of your data (in certain cases)

  • Object to or restrict data processing

  • Withdraw consent for marketing at any time

To exercise any of these rights, contact us at hello@personalisedgiftuk.com

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites.

Contact Us

For any questions about this Privacy Policy or your personal data, please contact:

Email: hello@personalisedgiftuk.com
Phone: 020‑8095‑0250
Address: Unit B/C, 18 High Street, Northwood, HA6 1BN, UK