Every gift is made to order in our UK workshop. Choose Standard or Express Delivery at checkout.
|
Step |
Timing and cost |
|
Standard Delivery |
£2.99. 2 to 3 working days. Free on orders over £25. |
|
Express Delivery |
£3.99. Next working day delivery. Orders placed before 2pm arrive the next working day. Orders placed after 2pm are processed the next working day and arrive one day later. |
· We deliver to UK addresses only.
· We do not deliver at weekends. Working days are Monday to Friday, excluding bank holidays.
· We email tracking details when your parcel is dispatched.
· Delivery times are estimates, and busy periods such as Christmas can take longer.
· You can send a gift straight to the recipient. We never put prices or invoices in the parcel.
· Missed delivery: the courier will usually leave a card or redeliver. Use your tracking link to rearrange. If tracking says delivered but you have not received it, contact us with your order number.
Express delivery example
|
Order placed |
Processed |
Delivered |
|
Monday 11:00am (before 2pm) |
Monday |
Tuesday |
|
Monday 4:00pm (after 2pm) |
Tuesday |
Wednesday |
|
Monday 9:00pm (after 2pm) |
Tuesday |
Wednesday |
|
Friday 4:00pm |
Monday |
Tuesday |
|
Saturday or Sunday, any time |
Monday |
Tuesday |
Example: you place an Express order on Monday at 11am and it arrives on Tuesday. If you order at 4pm, it arrives on Wednesday.