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Free standard shipping on orders over $99
Estimated to be delivered on 12/01/2022 - 15/10/2022.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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This personalised mug makes a thoughtful gift for birthdays, anniversaries, Mother's Day, Father's Day, Christmas, Valentine's Day, weddings, engagements, retirements, and Secret Santa. Whether it's for him, her, mum, dad, grandparents, teachers, colleagues, or your best friend — a custom photo mug always hits the spot.
All orders are personalised and dispatched within 2-3 working days from our UK workshop. Standard UK delivery typically arrives within 3-5 working days. Need it faster? Express options available at checkout.
Q: Is the print dishwasher safe?
Yes — our mugs use high-quality sublimation printing, which is dishwasher and microwave safe. We still recommend handwashing for the longest-lasting finish.
Q: What image quality do I need to upload?
For best results, upload a clear, high-resolution photo (at least 1000x1000 pixels). Blurry or low-quality images may not print sharply.
Q: Can I add text and a photo together?
Absolutely — you can combine photos, names, dates, and custom messages on the same mug.
Q: How do I care for my personalised mug?
Handwash with warm soapy water for the brightest, longest-lasting print. Avoid abrasive scrubbers.
Q: Do you ship across the UK?
Yes — we deliver to England, Scotland, Wales, and Northern Ireland. UK-based printing means no international delays.
Order your custom photo mug today and create a one-of-a-kind keepsake gift made with love in the UK.
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